Mentions légales

1. General presentation

You are currently connected to the ‘www.montempo.fr’ website, published by :

SGRHVS SAS
Head office: 31 rue d’Amsterdam – 75008 PARIS
Telephone number: 01 71 19 78 68
SIRET ID: 50806718800187
Trade and Companies Register: Paris 508 067 188
VAT: FR30508067188
Share capital: €1,000,000.00
Publication: Mélodie Daurat

The publisher undertakes to comply with all laws concerning the establishment and operation of an Internet site.

Hosting :
Juliana Web creator
PIBS 2 – Le Radium
8 rue Pierre et Marie Curie – 56000 Vannes, France
Telephone: 02 97 54 77 90
Website: www.juliana.fr

2. SETTLEMENT OF CLAIMS

In accordance with the provisions of Articles L 611-1 et seq. of the French Consumer Code, any consumer dispute may be settled out of court by mediation with the CMAP – Centre de Médiation et d’Arbitrage de Paris. Disputes may not be reviewed by the mediator if the request is manifestly unfounded or abusive, or has been previously examined or is in the process of being examined by another mediator or by a court, or if the consumer made his request to the mediator more than one year after his written complaint to our company SGRHVS MONTEMPÔ, or if the dispute does not fall within the remit of the mediator, or finally if the consumer does not justify having previously attempted to resolve the dispute directly with our Company by means of a written complaint in accordance with the procedures set out, where applicable, in the contract, which has remained unanswered for 60 days.

To submit your dispute to the mediator, you may (i) fill in the form on the CMAP website: www.cmap.fr under the ‘You are: a consumer’ tab (ii) send your request by ordinary or registered post to CMAP Médiation Consommation, 39 avenue Franklin D. Roosevelt, 75008 PARIS, or (iii) send an email to consommation@cmap.fr. Whichever method you use to contact CMAP, your request must contain the following information in order to be processed quickly:
Your postal, email and telephone contact details as well as your full name and address with a succinct statement of the facts, and proof of prior approaches to our Company or the establishment concerned.

3. Personal data

Information and personal data concerning the Customer are intended for SGRHVS MONTEMPÔ, the data controller, as well as for its sub-contractors, and are necessary for the management of the Customer’s stay as well as for commercial relations arising from this Contract. In cases where the Customer has been referred to the Residence via (i) the representative of the State in the department or their delegates or (ii) another legal entity acting on behalf of the Customer, the information relating to the Customer’s stay may, within the limits and under the conditions set out in the reservation agreements concluded between the SGRHVS MONTEMPÔ and these organisations, be transferred to the organisation concerned as part of the monitoring of the reservation made on behalf of the Customer. The Customer is informed of this automated processing of information, in particular the management of his/her e-mail address. The Customer’s personal data file has been declared to the CNIL.

In accordance with the law of 6 January 1978, the Customer has the right to access, rectify and delete any personal data concerning him or her, as well as the right to object, for good reason, to the processing of such data. To exercise this right, they simply need to make a request, indicating their surname, first names, e-mail address and, if possible, their Customer references, to :

By e-mail to the following address: rgpd@montempo.fr
Or by post to : SGRHVS MONTEMPÔ, 31 Rue D’Amsterdam 75008 PARIS

Unless expressly authorised to do so by the Customer and notwithstanding the case referred to in the first paragraph of this article, the Operator undertakes not to divulge on its own behalf or on behalf of a third party, for the purposes of marketing or dissemination, whether free of charge or for a fee, the personal data made available to it by the Customer. The Customer undertakes to keep all personal data supplied strictly confidential and to use it only for the purpose for which it was supplied. On expiry of the contract, the Operator undertakes to destroy within the legal time limits any medium containing this personal data and not to keep any copy that would enable the said data to be communicated.

4. Opposition to telephone canvassing

In accordance with article L.223-2 of the French Consumer Code, consumers who do not wish to be the subject of commercial canvassing by telephone may, free of charge, register on a telephone canvassing opposition list. This list can be accessed via the following website: www.bloctel.gouv.fr.

5. Technical information

Users are reminded that secrecy of correspondence is not guaranteed on the Internet and that it is up to each Internet user to take all appropriate measures to protect their own data and/or software from contamination by any viruses circulating on the Internet.

6. Editorial charter

The ‘www.montempo.fr’ website is a presentation of the services offered by SGRHVS MONTEMPÔ, supplemented by simulation tools.
The presentation of the products, photos or graphics is indicative only and cannot incur the liability of SGRHVS MONTEMPÔ, or even call into question the validity of the order.

7. Copyright

The reproduction or representation, in whole or in part, of the pages, data and any other element of the site, by any process or medium whatsoever, is prohibited and constitutes an infringement without the publisher’s authorisation.